Communication between devices and Scout Server

The certificate-based management protocol ensures secure communication between Scout Server and devices. For further information, see Certificate-based management protocol in the Installation guide.

During system start, the eLux devices connect to their Scout Server and verify if their configuration data is up-to-date. Updated data may concern device configuration, application definitions, files defined for transfer and advanced file entries. For further information about identifying and transferring updated configuration data, see Configuration method.

The communication between a device and the server may proceed in three ways: 

• The device accesses the Scout Server. The Scout Server has no updated configuration data.
  • The device continues starting up with its configuration.
• The device accesses the Scout Server. The Scout Server reports new configuration data and transfers the data to the device.
  • The device restarts using the new configuration.
• The device cannot access the Scout Server due to network or other problems which result in a management timeout (see Advanced network settings).
  • The device continues starting with its configuration.
    Depending on the handshake settings, the device retries connecting to be able to synchronize the configuration data. For further information, see Optimizing with handshake.

Updated configuration data can relate to device configuration (setup), application definition, files configured for transfer and advanced file entries.

During operation of a user's device there is no data exchange between the Scout Server and device. During shutdown, the device reports its current status to the Scout Server (except for VPN connections).