Installing Scout Enterprise Management Suite

Before you start to install, make sure you have read the topics System requirements and Preparing for installation.

When you run the Scout Enterprise Management Suite installer, we recommend to choose the standard installation scope which includes all features except of the legacy ELIAS. Then install the new web-based ELIAS 18 separately.

Alternatively, choose the user-defined option and select the features to be installed. Here you can still add the legacy ELIAS. For further information on the provided components, see Features of the Scout Enterprise Management Suite.

Run the installer from a local hard drive. Do not use a USB stick, CD-R drive or a network drive.

Anti-virus programs can have an impact on the installation. If required, disable the anti-vrus program before you perform the installation.

  1. Run the ScoutInstaller.exe file as administrator.

  2. Select the installation language. Subsequently, read and accept the license terms.

  3. Select the database type you want to use:

    • Microsoft SQL Server
    • Microsoft SQL LocalDB

    For further information, see Database support.

  4. Select the type of installation.
    • The operating mode Managed service provider is only relevant for Managed Service Providers (MSPs) who want to offer Scout as a service and have an MSP account on our myelux.com portal. For further information, see the Scout for MSPs guide.
    • The operating mode Enterprise subscription is only relevant for customers that purchased an Enterprise Subscription and have an Enterprise Subscription account on our myelux.com portal. For further information, see the Scout for Enterprise Subscription guide.
  5. Choose the installation scope. To select individual features for installation or change the installation directory, select User-defined. For the standard installation, select Standard.

  6. Specify the database connection data for your Scout database.

    If you use Microsoft SQL LocalDB, enter the relevant Windows account name and password. For further information, see SQL LocalDB.

    If you use Microsoft SQL Server, specify the required data to connect to the SQL Server machine:

    1 <SQL Server machine\instance>
    Example: sqlsrv.sampletec-01.com\sql_19
    2 SQL Server authentication or Windows authentication
    For further information, see Authentication to SQL Server.
    3 SQL or Windows username and password for database access
    4 SQL Server connection options:
    • For AlwaysOn Cluster: Faster reconnection after fail-over

    • Use encrypted ODBC connection

    • Trust server certificate (enabled by default)

    5 Click to connect to the database server.

    Click Connect..., and then, from the list-field, select your Scout database.

    To show the databases on the specified SQL server, the SQL Server Browser service must be active.

    Next to Database name, the selected database will be shown.

  7. In the next dialog, edit the Scout Board options.1

    Enter the port number for the Scout Board service, and then the computer name (FQDN) of the machine on which the database layer is to run. For further information, see Installing Scout Board in the Scout Board guide.

  8. In the next dialog, edit the options for the Scout Keep Alive service database.2

    Specify the TCP port.

    With HTTPS, a secure connection to the interface is used. Specify a valid SSL certificate. Alternatively, let the system create a self-signed certificate, and then continue with the Scout installer.

    Click to update the list-field content and select the newly created certificate.
    Any certificates available are shown with their assigned friendly names. If there is no friendly name or it is assigned more than once, their serial number is shown.

  9. In the last step, check the overview of all features to be installed.To start the installation process, click Install.

If required software components such as Visual C++ Redistributable or Microsoft Report Viewer are not yet available on the target system, they will be installed by the installer.

Once the installation is completed, you will find shortcuts for the Scout Console and Scout Board on the desktop. In the Scout group of the Windows Apps view, you will find all Scout applications including the Scout Database Connection Editor.