Firmware update

On delivery, the devices are normally equipped with the operating system and the basic software components such as ICA client, RDP client, browser and emulations. This software called firmware is stored on the flash drive. Whenever new software versions are available or demands change and software components need to be added or removed, the firmware can be updated.

Basic steps

• Download the relevant software packages from our myelux.com portal.
• Modify the image file (IDF) on the web server via ELIAS.
• Check the firmware configuration of the relevant devices
• Perform the update
• Deliver new software packages
• Install new software packages

To perform the update in one step, use an Update command. In this case, the required software packages are delivered and then automatically installed. Alternatively, the two actions can be uncoupled: The software is delivered in a first step when you use a Delivery command. It is subsequently installed when you run the Update command.

To save bandwidth, you can use a proxy client for updates. For further information, see Static proxy.

Ways to initiate a firmware update

Updates can be performed immediately or initiated automatically at a defined point in time:

• Use the Update command feature to execute or schedule (once or periodically) firmware updates.

• Define an Update notification. This will result in a firmware update on the next device restart.

• Configure the devices to automatically check for new image versions on start-up or shutdown. If an updated version is available, the update process will be started.

  The Check for new version option is part of the Device configuration > Firmware and can be applied to individual devices, OUs and all devices.

If configured, users can defer the execution of a firmware update to a later point in time.

Updates are only performed, when the relevant IDF has been modified. All update activities are logged.

Relevant devices

Commands and notifications can be applied to the following devices and groups:

• Individual devices
• Multiple devices selected in the All devices window (multiple selection via CTRL and SHIFT)
• OUs
• Dynamic Device Groups

Recovery-Installation

To reset your devices to initial state, perform a recovery installation. A recovery might also be required if critical feature packages of the Base OS have been changed, or if your operating system has not been updated for a long time. With a recovery installation, all data on the storage medium are wiped (except license data) and the eLux software is installed. For further information, see Recovery procedures in the Recovery short guide.