Performing deliveries via command

  1. Select a device, an OU, a Dynamic Device Group or devices in the All devices window. .

  2. From the context menu, choose Commands > Delivery...

  3. In the Command dialog, specify whether and how long you want to inform the user.

  4. To allow users to deny the delivery, select User can cancel command.

    On the device, a pop-up dialog is displayed that allows users to cancel or start the delivery.

  5. To first clean the update partition of the devices, select the Clean update partition before delivery option.

    After cleanup, all files of the current software image must be re-transferred and the dynamic proxy cache rebuilt.

  6. Specify a time for the delivery.
    For further information, see Scheduling commands and Executing commands.

  7. Click Execute.

The delivery is triggered at the defined time. If there is an updated IDF, and if the required software packages do not exist on the update partition of the relevant devices, the delivery of the software packages is started. The system will only download the packages that are missing. If there is less than 30 MB storage space available on the update partition, old packages are deleted before new packages are transferred.

In the Scout Console, for each device, the delivery status is shown in the Properties window. During the delivery process, the status Delivery in progress is shown, including detailed information about the currently processed action with time stamp. Example:

Delivery in progress (Transfer started – 2018-08-20 11:34:23)
Delivery in progress (Transfer in progress – 2018-08-20 11:35:45)
Delivery in progress (Transfer completed – 2018-08-20 11:35:48)

For further information, see Command results and update information per device.